Shipping policy

1. Shipping Locations
We currently ship to all locations within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

2. Processing Time
Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been dispatched. During busy periods, such as holidays or sales events, processing times may be slightly extended.

3. Shipping Rates
Shipping rates are calculated at checkout based on the size and weight of your order. We offer the following options:

• Standard Shipping: £4
• Express Shipping: £6
  
• Free standard shipping on orders over £20

4. Estimated Delivery Times

• Standard Tracked Shipping: 2-4 business days

Please note that delivery times are estimates and may vary due to factors outside our control, such as courier delays.

5. Tracking Your Order
All orders come with a tracking number, which will be provided via email once your order has shipped. You can use this tracking number to check the status of your delivery through the courier’s website.

6. Lost or Delayed Packages
If your package is delayed or lost, please contact us at info@unikollect.com. We will work with the courier to locate your package and resolve any issues. However, Unikollect is not responsible for delays caused by courier services or other external factors.

7. Incorrect Shipping Information
Please ensure that your shipping details are accurate when placing an order. If an order is returned to us due to incorrect information, the buyer may be responsible for additional shipping costs to resend the package.

8. Changes to Delivery Terms
We reserve the right to update or modify these Delivery Terms at any time. Please review this section before making a purchase to stay informed of any changes.